Our Promise
Warranty Policy
All knives sold through CKS website are guaranteed by the Knife Make to meet or exceed description and purpose to the original owner. All knives on this website are made with the best materials and craftsmanship possible. However if a blade or handle* fails during proper use and care, the Knife Maker will repair or replace the knife free of charge to the original owner.
Return Policy
If you are not satisfied with your knife purchase you must notify CKS by email within 3 days of receiving your knife for a full refund of the cost of the knife. The knife must be returned in the same condition as received and must be returned fully insured via any common carrier. Shipping charges are not refundable.
Before returning a knife, you must contact CKS at warranty/return@customknifeshow.com and obtain an RMA# and shipping instructions.
*Note: (Natural) handle materials such as wood, ivory, antler, etc. are not guaranteed from discoloring, changing shape, or cracking from normal wear or age. Generally a Knife Maker will gladly repair your knife handle for the cost of time and materials.
Remember: A knife should only be used for its designed purpose. Do not throw, strike with another hard object, use as a wedge or use as a pry-bar or screwdriver. Knives are generally meant to cut, slice, chop or pierce. Using a knife for a purpose other than its intended purpose will void this warranty policy.
